Shipping & Delivery Policy

Effective Date: 10 July 2026 Company Name: Wayout Design Registered Office: Jaipur, Rajasthan, India Website:

Home

1. Introduction

This Shipping & Delivery Policy explains how Wayout Design processes, ships and delivers physical products to customers in India and internationally. This policy applies only to products requiring physical delivery. Digital services such as website development, branding, graphic design, digital marketing, SEO, consultancy and other electronic deliverables are not subject to physical shipping. By placing an order with Wayout Design, you acknowledge and agree to this Shipping & Delivery Policy together with our Terms & Conditions and Refund Policy.

2. Scope of this Policy

This policy applies to physical products offered by Wayout Design, including but not limited to:

Signature Series Premium Business Cards
Commercial Printing Products
Packaging Materials
Marketing Collaterals
Corporate Stationery
Promotional Printing Products
Any other physical products offered by Wayout Design.

3. Production Time

All products manufactured by Wayout Design are produced only after successful order confirmation and receipt of all required information, artwork, approvals and applicable payments.

Production timelines vary depending upon the nature of the product.
Typical production may require approximately 5–7 working days or more depending upon product specifications, quantity and workload.
Large volume orders, premium finishing processes or customized manufacturing may require additional production time.
Production timelines are estimates only and are not guaranteed.

4. Shipping Time

Shipping commences only after production has been completed. Delivery timelines vary depending upon:

Destination
Courier Service
Government Restrictions
Weather Conditions
Customs Clearance (International Orders)
Transportation Network Availability

Shipping timelines are estimates and should not be interpreted as guaranteed delivery commitments.

5. Domestic Shipping (India)

Orders within India are dispatched through independent courier and logistics partners based upon destination, service availability and operational requirements. Delivery times may vary depending upon the destination state, city, pin code and courier network.

6. International Shipping

Wayout Design ships eligible products to selected international destinations from India.

International transit times vary significantly depending upon the destination country.
Delivery schedules may be affected by customs inspections, local regulations, airline schedules and international logistics providers.
International customers are responsible for complying with the import regulations applicable in their respective countries.

7. Shipping Charges

Unless expressly stated otherwise, shipping and transportation charges are calculated separately from product pricing.

Shipping charges depend upon destination, package dimensions, weight and courier rates.
International shipping charges vary depending upon destination country and shipping method.
Additional shipping charges may apply where re-delivery becomes necessary due to incorrect customer information or failed delivery attempts.

8. Courier & Logistics Partners

Wayout Design works with reputable third-party logistics providers including, but not limited to:

Delhivery
DTDC
Blue Dart
India Post
DHL
FedEx
UPS
Aramex
Other domestic or international logistics providers as deemed appropriate.

Selection of the courier partner shall remain at the sole discretion of Wayout Design based upon operational requirements. Wayout Design is not a courier or transportation company and shall not be responsible for delays, routing decisions, operational failures, service interruptions or other events occurring after shipment has been handed over to the logistics provider.

9. Order Tracking

Where tracking facilities are available, shipment tracking details will be shared with the customer after dispatch. Tracking information is provided solely for customer convenience and is subject to updates made by the respective courier company.

10. Customer Responsibilities

Customers are responsible for providing complete and accurate shipping information at the time of placing an order.

Recipient Name
Complete Shipping Address
City
State / Province
Country
Postal / ZIP Code
Valid Mobile Number
Email Address (where applicable)

Wayout Design shall not be responsible for delivery failures, returned shipments or delays arising from incorrect, incomplete or outdated customer information.

Once an order has been dispatched, changes to the delivery address may not be possible and shall remain subject to the policies of the respective courier company.

11. Customs, Duties & Import Taxes

International shipments may be subject to customs inspections, import duties, VAT, GST, brokerage fees, local taxes or other government charges imposed by the destination country.

All customs duties, import taxes and local charges shall be borne solely by the customer unless otherwise agreed in writing.
Wayout Design has no control over customs procedures or charges imposed by foreign authorities.
Failure to pay customs duties may result in delays, return or confiscation of the shipment by the destination country’s authorities.

12. Delivery Delays

Delivery timelines provided by Wayout Design are estimates only and should not be interpreted as guaranteed delivery commitments.

Delays may occur due to circumstances beyond our reasonable control, including but not limited to:

Weather Conditions
Natural Disasters
Public Holidays
Transportation Disruptions
Customs Clearance
Government Restrictions
Strikes or Labour Disputes
Courier Network Issues
Pandemics or Public Emergencies

Wayout Design shall not be liable for losses or damages arising from delivery delays caused by third-party logistics providers or events beyond our reasonable control.

13. Lost or Damaged Shipments

If a shipment appears to be lost or arrives with visible transit damage, customers should notify Wayout Design within 48 hours of delivery or the expected delivery date, as applicable.

Customers may be requested to provide:

Order Number
Photographs of the Package
Photographs of the Product
Description of the Issue

Wayout Design will reasonably assist customers by coordinating with the respective courier or logistics provider. However, investigation, compensation or claim approval shall remain subject to the policies of the respective logistics provider.

Replacement requests shall be reviewed in accordance with our Refund Policy and Terms & Conditions.

14. Digital Products & Services

Certain services offered by Wayout Design do not involve physical shipping or delivery.

These include, but are not limited to:

Graphic Design
Logo Design
Website Design & Development
WordPress Development
Brand Identity
Brand Consultancy
Digital Marketing
SEO Services
Social Media Management
Other digital deliverables provided electronically.

Such services are delivered electronically through email, cloud storage, client portals or other mutually agreed communication channels and are therefore not governed by the physical shipping provisions of this policy.

16. Changes to this Policy

Wayout Design reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice.

The latest version published on our website shall supersede all previous versions and shall apply to future orders.

17. Governing Law & Jurisdiction

This Shipping & Delivery Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute arising from this policy shall first be attempted to be resolved amicably between the parties.

If the dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the competent courts located in Jaipur, Rajasthan, India, irrespective of the customer’s place of residence or country.

18. Contact Information

Wayout Design

Jaipur, Rajasthan, India

Website: